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Cloud Computing in Banking: The Unspoken Challenges No One Talks About

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Cloud computing in banking! It’s everywhere — customer service chatbots, fraud detection, CRM, even regulatory reporting.

But ask most banks about moving core banking to the cloud, and the conversation gets awkward.

Most banks have modernized the edges, but their core systems are still deeply rooted in legacy infrastructure. Why? Because nobody wants to be the bank that goes down for hours due to a failed cloud migration. ↗️

Yet, staying put comes with its own risks — slow innovation, rising costs, and losing customers to more agile competitors.

So, let’s talk about it — the real challenges banks face when shifting core banking to the cloud and what they can do about it.

The Reality Check: Why Core Banking Remains Largely On-Prem

Most banks still run core banking on mainframes built in the ’70s and ’80s, written in COBOL, and layered with decades of patches and integrations.

This isn’t just nostalgia — it’s because:

Stability matters more than speed – Core banking must process transactions in milliseconds. Cloud introduces new latency risks.

Regulators scrutinize every move – Banks deal with strict compliance laws, making any change in infrastructure a legal headache.

Migration is messy – Unlike FinTechs that start cloud-native, banks have years of legacy baggage that’s tightly woven into their operations.

Who’s Already Taking the Leap?

Despite the challenges, many are leveraging cloud computing in banking.

For example, Goldman Sachs has really set a benchmark for uptime and reliability in transaction banking.

Their platform runs on a sophisticated architecture using some of AWS’s most powerful services. It’s built on Amazon ECS on AWS Fargate for container management, while Amazon CloudWatch Synthetics ensures everything stays online without glitches.

Then there’s AWS CodeDeploy, helping automate their deployment processes to minimize disruptions and Amazon MSK for handling streaming data.

In the background, tools like AWS Lambda and Amazon Aurora are used to keep things fast and responsive.

Unpacking the Challenges of Moving Core Banking to the Cloud

While the promise of improved agility, scalability, and cost-efficiency is exciting for cloud computing in banking, the reality is often more challenging.

Legacy System Entanglement

Most banks don’t just have one system — they have hundreds of interdependent applications, each carefully stitched together over decades.

Take Wells Fargo’s 2019 outage, for example. A single data center failure caused massive disruption, locking customers out of their accounts for days.

Wells Fargo Outage

Wells Fargo outage map (Source: Downdetector)

Now imagine shifting a system that complex to the cloud — it’s like performing heart surgery while the patient is running a marathon.

Regulatory & Compliance

Banks operate under strict data residency laws.

For instance, India’s RBI mandates that all financial data must be stored locally, while the EU’s GDPR enforces tough restrictions on data transfers.

This means banks can’t just lift-and-shift to a global cloud provider without risking regulatory violations.

The Resilience & Downtime Dilemma

When AWS went down in 2021, it took several banking services offline. Banks need 99.999% uptime, and they fear losing control over service reliability.

The question they ask: What if the cloud provider fails? Who’s accountable?

Cloud providers promise redundancy, but for mission-critical banking operations, shared responsibility models are still a grey area.

Security & Data Sovereignty Concerns

A major concern with cloud computing in banking is control. In a cloud environment: 

➡️ Who has access to the encryption keys? 

➡️ How do you prevent insider threats at the cloud provider’s end? 

➡️ What happens if a regulator demands real-time audit logs, and you are dependent on a third party? 

Some banks, like BBVA, tackled this by adopting confidential computing — where sensitive data remains encrypted even during processing.  

In fact, recently BBVA migrated its data platform to the AWS cloud in Europe. 

“This milestone underscores the bank’s commitment to technological innovation and its vision moving forward, as a leader in democratizing the use of data globally, while positioning itself right at the forefront of digital transformation in global banking.” – Carlos Casas, Global Head of Engineering at BBVA. 

Cost Complexity

Cloud pricing is tricky. Many banks think they will save costs, but often, cloud migration leads to: 

➡️ Unexpected egress fees when moving data between on-prem and cloud. 

➡️ Vendor lock-in — switching cloud providers later is painfully expensive. 

➡️ Underutilization — banks often overestimate their needs and pay for resources they barely use. 

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Strategic Approaches for Cloud Computing in Banking

The migration of core banking systems to the cloud requires strategic planning, a clear understanding of potential risks, and choosing the right cloud model for long-term success.

Let’s take a closer look at how banks can navigate this transition with a strategic, calculated approach to minimize risks and maximize benefits.

1. The Hybrid Approach: Balancing On-Prem & Cloud 

Instead of an all-or-nothing move, many banks are opting for a hybrid model: 

Keep high-risk workloads on-prem (like real-time transaction processing).

Move non-critical core functions to the cloud (like batch processing, loan origination).

Use containerization (Kubernetes) to make workloads portable across both environments. 

Case Study: HSBC 

HSBC has taken a hybrid approach, leveraging Google Cloud for analytics while keeping core banking functions within its private cloud.

This allows them to innovate without exposing mission-critical workloads to public cloud risks.

HSBC Embraces Google Cloud For Big Data Analytics And Money Laundering Detection

2. Cloud-Native Core Banking: Is It the Future? 

For some forward-thinking banks, skipping the hybrid approach altogether and adopting cloud-native core banking systems has proven to be an effective solution.  

Cloud-native platforms, designed from the ground up to be API-first and microservices-based, provide scalability, flexibility, and faster time-to-market for new features. 

Example: Thought Machine 

UK-based Thought Machine provides a fully cloud-native core banking platform that is API-first and microservices-based.  

Banks like Lloyds and SEB have already partnered with them to build next-gen cloud-first banking systems. 

3. Partnering with the Right Cloud Engineering Experts 

One of the most critical elements of a successful cloud migration is working with the right partners — especially those with cloud engineering expertise tailored to banking.

Transitioning core banking systems is no small feat. It requires deep knowledge of:

✅ Cloud architecture that integrates seamlessly with existing systems.

✅ Regulatory compliance specific to financial institutions, like GDPR in the EU or the FFIEC in the U.S.

✅ Disaster recovery, security best practices, and continuous monitoring to mitigate risk.

This is where working with trusted cloud engineering teams (like Azilen) helps banks design the right strategy — whether hybrid or full cloud-native.

The Cloud Decision Is Not ‘If’ but ‘How’

Banks know that sticking to legacy systems isn’t sustainable.

The question is not whether to adopt cloud computing in banking — but how to do it without disrupting critical operations.

A mix of hybrid cloud, strategic partnerships, and incremental migration is helping banks move forward without the risk of catastrophic failures.

Banks that get it right today will lead the financial industry tomorrow.

The rest? They will be playing catch-up in a world where speed and innovation define success.

Being a product engineering company, we assist financial institutions in migrating to the cloud securely and efficiently, ensuring minimal disruption and maximum agility.

Whether you’re looking to adopt a hybrid approach or go fully cloud-native, we’ve hands-on experience with leading cloud providers like AWS, Google Cloud, and Azure.

Let us help you navigate this complex transition and bring the most out of cloud computing in banking — securely, efficiently, and with confidence.

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Chintan Shah
Chintan Shah
Associate Vice President - Delivery at Azilen Technologies

Chintan Shah is an experienced software professional specializing in large-scale digital transformation and enterprise solutions. As AVP - Delivery at Azilen Technologies, he drives strategic project execution, process optimization, and technology-driven innovations. With expertise across multiple domains, he ensures seamless software delivery and operational excellence.

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