As market leaders in Retail POS and 10+ years of experience in implementing POS systems in several countries, Azilen understands the key challenges and expectations of retailers as well as customers from a state of the art POS solution.
With a deep understanding of the evolving retail landscape, Azilen has consistently remained at the forefront of technology, empowering businesses to thrive in the digital era.
Our retail POS expertise spans over a decade, encompassing successful implementations across numerous countries.
By staying attuned to the needs and aspirations of both retailers and customers, we have honed our capabilities to deliver a state-of-the-art POS solution that surpasses expectations
Industry Independent
Global Standards & Local Policies
Smart & Intelligent
Full Service Capable
Seamless Integration
The customer is a leading European major of retail POS solutions supporting the retail processes for 20 years. It offers a wide range of enterprise business solutions that handle end-to-end processes in the retail and point-of-sale domain.
The customer collaborated with Azilen owing to our rich experience in developing and deploying global retail POS solutions. We engaged with the customer to innovate the complete point-of-sale operations in Retail stores with the latest technology trends, improving the overall in-store experience.
Active store operations across Europe
Transactions handled on daily basis
Improvement in customer’s wait time
The customer was working on their product modernization strategy with a long-term product vision in consideration of the latest business and technology trends in the market. Azilen collaborated with their product team in devising their product roadmap and implementation strategy.
➡️ Market Research & Trends Analysis
➡️ Product Ecosystem Analysis
➡️ Product Comparison
➡️ Competition Analysis
➡️ Conclusion & Possible Roadmap
Azilen engaged in a multi-year implementation & support contract to develop the POS system. The development started with a Till system with a “MobileFirst” approach. To ensure the flexibility and dynamism demanded by the system, the development was started in a parallel faceted approach including :
1️⃣ Common Framework and Architecture Development
2️⃣ Functional Modules & Features Development
✅ Points based Loyalty programs & rewards redemption
✅ Personalized offers
✅ Customer preference management
✅ AI-based customer behavior tracking & relevant Cross & Up sale opportunities
✅ Staff performance incentives
✅ Marketing intelligence-based promotional campaigns
When the retail industry is well-poised to redefine their processes to support the digital journey and shopping experience for its customers, it is important to upgrade the “point of sale” processes which can ensure.
Better customer interaction | Reduce the customer wait time | Resulting in a customer delight
✅ Secured authentication & user identification
✅ Single & multi-store support
✅ Integrated with SAP & similar merchandising systems
✅ Barcode scan & article search
✅ Basket management
✅ Multi-model payment options
✅ Discounts, coupons, vouchers
✅ Delivery & returns management
✅ Customer profile management – purchase history, preferences, membership
✅ Self-service check-out
✅ Dynamic & configurable user interface
✅ Workflow engine
✅ Software licensing
✅ Multi-language, currency
✅ Reporting – EOD, sales, average size, performance
✅ Designed industry-specific UI templates
✅ EU taxation reporting
✅ Fiscalization processes
✅ Modular architecture
✅ Online – offline capable
✅ Fully configurable user interface
✅ Centrally controllable operations
✅ Integrate-able with systems – printers, EFTs
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