Privacy Policy

1. Introduction

Azilen Technologies is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, store, and disclose your personal data when you interact with our website, products, and services, including the use of third-party cloud infrastructure.

2. Scope

This policy applies to:

→ Visitors to our website,

→ Individuals who interact with our services or digital platforms,

→ Business contacts, clients, vendors, and job applicants who submit information to us on publicly available information on business directories (e.g. LinkedIn)

3. Personal Data We Collect

We may collect and process the following categories of personal data:

→ Identity Data: Name, company name.

→ Contact Data: Email address, phone number, website link.

→ Technical Data: IP address, browser type, device identifiers, system logs.

→ Usage Data: Interactions with our website/services, access times, and feature usage.

→ Automatically Processed Data: Connection details, security logs, browsing behavior (via cookies and related technologies).

→ Information you provide: Inquiry forms, uploaded resumes, or other voluntarily shared details.

4. Purpose of Processing

We process personal data for one or more of the following lawful business purposes:

→ To provide and improve our services, website performance, and user experience.

→ To engage with prospective and existing clients for business development.

→ To communicate service updates, respond to inquiries, and provide support.

→ To ensure the security and integrity of our systems.

→ To comply with legal, regulatory, or contractual obligations.

5. Legal / Lawful Basis for Processing

We rely on the following lawful bases:

→ Consent: Particularly for marketing communications, cookies, and tracking (where applicable).

→ Contractual Necessity: To deliver requested services or enter into business agreements.

→ Legitimate Interests: Improving services, maintaining security, operational analytics.

→ Legal Obligation: Compliance with statutory requirements, audit, or regulatory disclosures.

6. Collection Methods

We collect data through:

→ Forms, resumes, and direct inquiries submitted via our website.

→ Cookies, analytics tools, and web beacons (with consent where required).

→ Communications via email, chat, or phone.

7. Data Sharing & Transfers

We may share your personal data with:

→ Service Providers & Partners: Third-party vendors (e.g., cloud hosting, analytics, IT support) under strict contractual obligations and security controls.

→ Legal Authorities: When required by law, regulation, or in response to lawful requests.

→ Business Transactions: In case of merger, acquisition, or sale, provided safeguards are in place.

→ Cross-border transfers: Where data is transferred outside India or the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses, adequacy decisions, or equivalent mechanisms) to protect your data.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with applicable legal and regulatory requirements. Data that is no longer required will be securely deleted or anonymized.

9. Your Rights

Depending on your jurisdiction (India under DPDP Act, UK under GDPR), you may exercise the following rights:

→ Right to access your personal data.

→ Right to correction and updating of inaccurate or incomplete data.

→ Right to erasure (subject to legal or contractual obligations).

→ Right to withdraw consent at any point (for consent-based processing).

→ Right to restrict or object to processing (in certain cases under GDPR).

→ Right to data portability (applicable under UK GDPR).

You may exercise these rights by contacting us at info@azilen.com.

10. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

→ Ensure secure and reliable access.

→ Monitor system performance and optimize functionality.

→ Analyse website usage and engagement (subject to consent where legally required).

You can manage your cookie preferences through your browser settings.

11. Data Security & Privacy by Design

We adopt industry best practices, including ISO/IEC 27701:2019 framework, to ensure data confidentiality, integrity, and availability. Our approach includes:

→ Encryption and secure data storage on third-party cloud providers.

→ Regular risk assessments and privacy impact assessments.

→ Access controls, logging, and continuous monitoring.

12. Data Breach Notification

In the unlikely event of a data breach:

→ We will notify affected individuals promptly if the breach poses a risk to their rights and freedoms under GDPR or DPDP.

→ Where legally mandated, we will notify the relevant supervisory/data protection authority (within 72 hours under GDPR).

13. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. Updates will be posted with a revised “Last Updated” date. For significant changes, we will notify you directly where reasonable.