Case Study

Candidate Engagement Chatbot Integration with Workday & Job-Boards

In today’s competitive job market, how well you engage with candidates can make all the difference in attracting top talent and creating a smooth hiring experience.

Companies are constantly looking for ways to make their recruitment processes more efficient, and one exciting development is the use of candidate engagement chatbots.

These chatbots are changing the game by providing a fresh and effective way to interact with job seekers.

At a Glance

This case study explores Azilen’s collaboration with one of its customers, a leading talent acquisition firm, to implement system integrations through the adoption of API-first architecture principles.

The aim was to enhance candidate engagement and streamline the recruitment process.

Key Highlights

Secure Workday and Job-Boards Integration

Real-Time Bi-directional Data Synchronization

Conversational Chatbot with AI Capabilities

Automated Candidate Engagement

Custom API Endpoints & Data Mapping

Candidate Application & Auto Redirection

Challenges

Secure & efficient data exchange across systems
Responsive & engaging UI for candidates
High volumes of data & user interactions
Handling multiple job board integrations
Complex data mapping between systems

About Client

The client is a US-based talent acquisition firm that empowers organizations to revolutionize their hiring process using an AI-based conversational chatbot. They specialize in facilitating meaningful candidate conversations throughout the recruitment journey.

HRTECH

Industry

Cand. Eng

Domain

Location

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How we helped?

Azilen provided a comprehensive solution, integrating the client’s Conversational AI chatbot with Workday ATS and multiple job boards like Indeed, and LinkedIn. This involved real-time data orchestration & streamlined workflows to Improve interoperability within disparate systems.

60%

Increase in Candidate Reach

54%

Decrease in Time-to-Hire with Automation

Improvement in Recruitment Efficiency

The Solution

We developed a robust and cohesive solution designed to streamline the hiring journey and improve the overall candidate experience. The solution comprises the following key components:

➡️ An efficient ecosystem that simplifies the hiring journey for both employers and candidates.

➡️ Recruiters publish jobs on Workday Recruitment (ATS), and the job data and client data are fetched from the ATS to the candidate engagement chatbot platform.

➡️ The job postings are shared with job boards such as Indeed, LinkedIn and Monster and custom URL for a Chatbot, helping recruiters reach the maximum number of candidates.

➡️ Once a candidate clicks on the apply button, they are redirected to the custom URL page, where the candidate engagement chatbot initiates further engagement.

Below is the solution overview diagram of the workday & multiple job-boards integration with AI-enabled candidate engagement chatbot.

Workday & multiple job-boards integration

Below are the key highlights of the overall implementation:

Integration with Workday Recruitment (ATS)

✅ Secure access and data retrieval from Workday ATS.
✅ Fetching job titles, descriptions, and other relevant details.
✅ Bi-directional communication from Workday to the chatbot platform.

Custom URL Job Details Page

✅ Creation of intuitive landing pages for each job fetched from Workday ATS.
✅ Detailed job-specific information to aid candidate understanding.
✅ Custom URLs used for redirecting candidates from Indeed job postings.

Integration with Indeed (Job Board)

✅ Seamless posting of job details from the chatbot platform to Indeed.
✅ Maximizing candidate reach and engagement through broader job visibility.
✅ Automated redirection of candidates from Indeed to custom job detail pages.

Candidate Application and URL Redirection

✅ Candidates applying through Indeed are redirected to custom job detail page.
✅ The chatbot initiates further engagement, guiding candidates through application process.

User Interface (UI)

✅ Development of responsive & intuitive UI for job detail pages.
✅ Static components providing clear and concise job information.

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